Support

Most problems are solved by one of the fixes below. The full manual is in the docs.

Common fixes

The side panel does not open

Click the puzzle icon in Chrome, pin SmartMacros, then click its icon. Chrome 116 or newer is required.

Nothing is recorded on a page

Reload the page once after installing or updating the extension, then press Record again. Chrome blocks all extensions on its own pages, such as the Web Store and chrome:// pages. For local files, enable "Allow access to file URLs" on the extension's details page.

A step fails every time

Open the macro in Macro Studio, select the step and press the pick button next to a locator, then click the element on the page. Raise "Wait for an element up to" in Settings when the page is slow.

A repair picked the wrong element

Open Repairs in Macro Studio and press revert on that line. Raise Minimum confidence, or turn off "Save repairs without asking" to confirm each one.

The AI repair says there is no key

SmartMacros ships without a key. Add your own OpenRouter key under Settings, AI, and press the test button.

A scheduled macro did not run

Chrome has to be open at that time. Check the trigger is enabled under Triggers.

Report a bug

  1. Turn on Debug mode in side panel Settings, Developer.
  2. Reproduce the problem. A report with page state and a screenshot is saved when a step fails.
  3. Press Copy bug report, or export the reports as a file.
  4. Review the report before sharing it. It contains the page address and an excerpt of the page.

Ask a question

Use the Support tab on the SmartMacros page in the Chrome Web Store. Include your Chrome version, the SmartMacros build shown at the bottom of the side panel, and the bug report when you have one.